KIOSK (Chrome Kitchen)

Where can kiosk models be used?

It can be used in shopping malls, event areas, business gardens, festivals, fairs, and permitted open spaces.

Do I need a license or permit for a kiosk?

The necessary permits vary depending on the area of use and the type of activity. Approval may be required from the municipality, area management, or relevant authorities.

Can the kiosk dimensions be changed?

Yes. Dimensions, service windows, and interior layout can be planned according to your intended use.

Are interior fittings included in the price?

Included workbenches, cabinets, and equipment vary depending on the selected production package. All details are specified in the quotation form.

Is there electricity and water infrastructure?

Electricity, lighting, clean water, and wastewater infrastructure can be prepared according to need.

Can the exterior design be customized specifically for our brand?

Yes. Color, exterior finish, logo, signage, and menu areas can be custom-designed for your brand.

How is the kiosk delivered?

Pickup from the factory is possible, or a paid delivery service can be provided depending on the delivery address.

What is the production time?

Ready-made products are prepared for delivery within 1-3 business days. The average production time for custom-made products is 25-45 days.

Are kiosk products guaranteed?

Our products are guaranteed against manufacturing and assembly defects for 2 years from the date of delivery.

Our kiosk models can be customized according to the products to be sold, the business concept, and the intended use.

Kiosk dimensions, interior layout, service windows, counters, cabinets, and storage areas can be planned according to needs. Infrastructure options suitable for electricity, lighting, clean and wastewater, ventilation, air conditioning, and equipment to be used can be added.

Exterior color, cladding, logo, signage, menu areas, and decorative details can be customized to your brand. Selected features may affect the price and delivery time of the product.

The kiosk must be placed on a flat surface with suitable load-bearing capacity. Electrical, water, wastewater, and other infrastructure connections must be prepared according to the product's technical specifications.

Permissions for settlement, opening a business, sales, and operation may vary depending on the area of use. Obtaining the necessary permits from the relevant municipality, area administration, or authorized institutions is the client's responsibility.

The order is finalized after the customer approves the product specifications and price quote. For custom-made products, the production process begins upon receipt of the down payment.

Payment plans can be structured as follows: 50% upfront payment and 50% before delivery , or 30% upfront payment and 70% before delivery . Delivery will be made after the remaining payment is completed.

Ready-to-eat products are prepared for delivery within 1-3 business days after the order and payment processes are completed.

The delivery time for custom-made products is approximately 25–45 days from project approval. Subsequent changes to the project may affect the delivery time.

Products can be picked up from the factory, or a paid delivery service can be provided upon request. The delivery cost will be calculated separately based on the delivery address.

Our products are covered by a manufacturer's warranty against manufacturing and assembly defects for two years from the date of delivery.

The warranty covers the product's support system, frame, electrical and water installations installed by the manufacturer, door and window mechanisms, and manufactured fixed furniture and equipment.

Devices and equipment obtained from third parties are subject to the warranty terms of the respective manufacturer or supplier.

The warranty does not cover malfunctions resulting from user error, misuse, overloading, accidents, impacts, natural disasters, inadequate maintenance, wear and tear from normal use, unauthorized intervention, or subsequent modifications.

To be eligible for warranty service, the malfunction must be reported to our company promptly; the product's invoice, serial or chassis number, along with photos and videos showing the malfunction, must be provided. A technical inspection will determine whether the malfunction is covered under warranty.

For ready-made products , consumers may request a cancellation within 14 days of receiving the product, in accordance with applicable legislation.

The returned product must be unused, undamaged, unaltered, and in a condition suitable for resale. The return request must be submitted to our company in writing, along with the invoice and order information. The return process will begin after the product has been inspected by our company.

Products manufactured to specific dimensions according to customer requests, and personalized in terms of interior layout, color, exterior finish, logo, technical infrastructure, or equipment, are considered custom-made . In accordance with regulations, these products, prepared according to the customer's requests, are not eligible for cancellation or return.

For custom orders, cancellation requests made after project approval and commencement of production are evaluated taking into account completed production, materials used, equipment supplied, and services rendered.

The product should be inspected upon delivery; any visible damage or deficiencies should be recorded on the delivery receipt. Problems believed to be related to manufacturing or delivery should be reported to our company promptly, along with photographs and videos.

The consumer reserves the right to exercise their optional rights under applicable legislation regarding faulty, defective, or products that do not conform to the order specifications. For orders placed for commercial or professional purposes, the sales contract signed between the parties and related commercial provisions shall apply.